Contact Us

Contact Us

Last updated: November 3, 2026

We handle customer support ourselves. When you email or call, you are reaching a Lightoras employee, not a third-party service.

Email: info@lightoras.com
We aim to respond to all emails within one business day. If you do not see a reply, check your spam folder before resending.

Phone: +3238178829
Phone support is available Monday through Friday, 9:00 AM to 6:00 PM Eastern Standard Time. If you reach voicemail outside these hours, leave a message with your order number and a brief description of your issue, and we will return your call on the next business day.

Mailing address:
Lightoras
525 S Greenwood Ave
Easton, Pennsylvania 18045
United States

This address is for correspondence and returns. Please contact us by email before sending a return so we can issue a prepaid label.

What to include when you contact us

For order-related questions, include your order number and the email address used at checkout. For return requests, follow the instructions in our Return & Refund Policy. For product questions, including a photo is often the fastest way to get an accurate answer.

Contact form

A contact form is available at the bottom of this page. Messages submitted through the form go to the same inbox as direct emails. If you prefer to keep a record of your inquiry in your own email, sending an email directly to info@lightoras.com is the more reliable option.